MERCK
“Inspiring Discovery, Elevating Humanity” is a promise to the millions of customers, patients, colleagues and communities around the world who depend on our success.
Belen Garijo
Chairman of the Executive Board and Chief Executive Officer of Merck
Hio Collaborates With Merck In Saizen Injection Patient Support Consulting Program
HioCare is proud to announce a strategic partnership with Merck Vietnam – one of the world's leading companies in the field of science and technology, to implement the program EasyPod Auto-Injector Device & Aluetta Pen User Guide.
This is an important step in Hio's efforts to improve the quality of healthcare services and bring optimal benefits to patients in Vietnam.

Opening Up Comprehensive Patient Support Opportunities
Saizen is a growth hormone used to treat growth disorders in children and adults. With this cooperation program, Hio will provide in-depth consulting solutions and detailed instructions on how to use the device. EasyPod Auto-Injector or Aluetta Pen
- Professional nursing support: Hio nurses will be directly trained to support patients in detail and specifically by Video Call throughout the injection process and post-injection monitoring.
- Participants: all patients using the EasyPod auto-injector and Aluetta pen
Quality Commitment From Hio
This partnership not only benefits efficiency but also a commitment to top-quality service for patients and families.
- Highly qualified team: 100% Hio nurses on call center consulting have nursing degrees, practice certificates and are well-trained in consulting expertise as well as customer care skills.
- Completely free: when customers call the program hotline between 7:00 and 10:00 pm every day (including holidays and weekends)
Hio and Merck are committed to accompanying you on your journey to improve your health and enhance your quality of life.
About Hio
Hio is a pioneering healthcare technology platform in Vietnam, focusing on providing comprehensive and personalized care solutions for the elderly and patients who need support at home. With a professional team and high-quality services, Hio always puts the interests of customers at the center.
About Merck
Merck is a leading global science and technology company with activities in Life Science, Healthcare, and Electronics. Merck is committed to providing innovative solutions to improve life and health worldwide.