Hio is on a mission to redefine elder care through personalized health tech solutions, and we're searching for dynamic SEO Analyst Interns to join our team in Ho Chi Minh City. This internship offers more than just work experience—it's an opportunity to leave a lasting impact in a fast-growing industry. We're a team that values growth, embracing challenges, and asking the tough questions. Our commitment to Agile principles and validating user assumptions means we're always focused on delivering user-centric solutions. At Hio, we're not just enhancing the user experience; we're reimagining it.

What You'll Do

Joining Hio as a Customer Support Intern or Fresher, you'll be integral to our operation strategy with a key focus on Best Service to drive wow experiences for our customers.:

  • Answering contacts from customers via phone, chat, email, and social channels
  • Managing booking request end to end.
  • Ensuring all contacts and booking are being handled within SLA.
  • Recording all contacts information into system per guideline
  • Sharing feedback to improve SOPs
  • Others: to be assigned by the Line Manager (if any)

Who You Are

  • Availability: Ready to work full-time, including at least two days on-site, with flexibility for other work arrangements.
  • Time Management: Capable of meeting tight deadlines.
  • Integrity, accountability, assuming responsibility for success
  • Organizational skills to prioritize and plan work, multi-task, and meet schedules
  • Adaptable and flexible; ability to think quickly in stressful situations

Why Hio?

  • Mentorship: Benefit from the wisdom of our experienced senior members who will guide your career development.
  • Startup Experience: Dive into the startup culture and take part in our wide array of initiatives.

Join Us!

Ready to take the next step in your professional journey and make a significant impact? We'd love to chat with you. For more information, reach out to tuyendung@hiocare.vn

Let's connect and enrich each other with our collective knowledge.